| « | September 2010 | » | ||||
|---|---|---|---|---|---|---|
| M | T | W | T | F | S | S |
|
30
|
31
|
01
|
02
|
03
|
04
|
05
|
|
06
|
07
|
08
|
09
|
10
|
11
|
12
|
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
|
20
|
21
|
22
|
23
|
24
|
25
|
26
|
|
27
|
28
|
29
|
30
|
01
|
02
|
03
|
Telephone Courtesy & Customer Service
This course is ideal for anyone involved in Customer Service who wishes to improve their telephone manner and have more successful outcomes when dealing with their clients over the phone.
Who Benefits
Anyone who uses a telephone or is involved in a customer service role.
What You Need to Know First
There are no prerequisites for this course.
Click here to request dates for this course